HpCISSs2.sys Version 62.24.2.64 Problem

HP의 기술지원 문서에 따르면 시스템에 설치되어 있는 HpCISSs2.sys Version 62.26.0.64 의 경우 시스템을 크래시 시키는 문제점을 가지고 있으며

아직 문제점이 수정되지는 않았고 downgrade 하도록 가이드 하고 있습니다.

 

Advisory: Windows Server 2012 - HP ProLiant Server May Blue Screen if Configured With an HP Smart Array Controller and the Windows Server 2012 HPCISSS2.SYS Driver Version 62.26.0.64

DESCRIPTION

An HP ProLiant server running Windows Server 2012 and configured with one of the HP Smart Array Controllers and software configurations listed in the Scope section may blue screen with a Stop 0x000000D1 error.

This blue screen error occurs because of a portion of the Smart Array firmware that deals with 64-bit command submissions. HP Windows Server 2012 HPCISSS2.SYS driver Version 62.26.0.64 exposes this error condition because it is the first driver to enable 64-bit command addressing feature support.

SCOPE

Any HP ProLiant server configured with any of the HP Smart Array SCSI or SAS/SATA Controllers:

• HP Smart Array P212, HP Smart Array P410, HP Smart Array P410i, HP Smart Array P411, HP Smart Array P711m, HP Smart Array P712m, and HP Smart Array P812 Controllers.
• HP Smart Array P220i, HP Smart Array P222, HP Smart Array P420, HP Smart Array P420i, HP Smart Array P421, HP Smart Array P721m, and HP Smart Array P822 Controllers.

This affects the following software configurations:

• Any Edition of Microsoft Windows Server 2012 (Windows Server 2012, Windows Server 2012 Essentials).

AND

• HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2012 x64 Edition (HPCISSS2.SYS) Version 62.26.0.64.

RESOLUTION

This is targeted to be resolved in a future version of the HPCISSS2.SYS driver.

To avoid the blue screen, downgrade the HPCISSS2.SYS to Version 62.24.2.64. Version 62.24.2.64 of the HPCISSS2.SYS is available as follows:

http://www.hp.com/swpublishing/MTX-9175345236064183975c0c817f

To recover operation of the server when it blue screens, power-cycle the server.

This advisory will be updated when additional information is available.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03793656&prodSeriesId=4091412